NoClutterCRM vs Kommo
Both sell on WhatsApp. They bill you very differently.
Kommo is a mature messenger CRM with a deep bot builder and a large global footprint. The real differences for a small team are how you pay, how the AI is metered, and whether call review and email campaigns live in the same place.
Source 1: Kommo, overview Source 2: Kommo, overview Source 3: Kommo, overview- Checked against Kommo’s own pages on
At a glance
NoClutterCRM and Kommo, line by line.
The same twelve questions we ask of every tool, including the ones we lose. A dash means it is there, but only on a higher tier, as an add-on, in a separate product or priced by usage.
- Included: Included
- Limited: Higher tier, add-on, separate product or usage-priced
- Not included: Not offered, or not found in their documentation
| Question | NoClutterCRM | Kommo |
|---|---|---|
| One price for the whole team, not per seat | Included: Per workspace | Not included: Per user, same plan for all Source: Kommo, one price for the whole team, not per seat |
| Monthly billing without a long commitment | Included: Renews monthly | Not included: Six months minimum, paid upfront Source: Kommo, monthly billing without a long commitment |
| Free plan | Not included: No free plan | Not included: 14-day trial Source: Kommo, free plan |
| WhatsApp Business API | Included: Meta bills you directly | Included: Every plan Source: Kommo, whatsapp business api |
| AI agent answers WhatsApp leads | Included: From your plan allowance | Limited: Advanced and above, credit-metered Source: Kommo, ai agent answers whatsapp leads |
| Phone calling built in | Not included: WhatsApp calls only | Not included: Third-party VoIP apps Source: Kommo, phone calling built in |
| Call transcripts and AI summaries | Included: Recordings you upload | Not included: Not found in their docs Source: Kommo, call transcripts and ai summaries |
| Call coaching against your sales process | Included: Recordings you upload | Not included: Not found in their docs Source: Kommo, call coaching against your sales process |
| Email campaigns built in | Included: From your plan allowance | Not included: Not found; Mailchimp integration Source: Kommo, email campaigns built in |
| Deal pipeline and tasks | Included: Every workspace | Included: Every plan Source: Kommo, deal pipeline and tasks |
| Instagram or Messenger DMs | Not included: Not supported | Included: Instagram, Facebook, Telegram, TikTok Source: Kommo, instagram or messenger dms |
| Native mobile apps | Not included: Web app only | Included: iOS and Android Source: Kommo, native mobile apps |
In detail
Billing, AI, calls and email, line by line.
Every Kommo entry links to the page it came from. Plans change, so check the source before you decide.
| Topic | NoClutterCRM | Kommo |
|---|---|---|
| How you pay | NoClutterCRM One price per workspace, with no per-seat charge. Paid plans renew monthly and can be cancelled at any time. Plans and allowances are on our pricing page. | Kommo Per user: Base $25, Advanced $35 and Pro $45 per user per month. There is no monthly billing; the minimum term is six months, paid upfront, and every user must be on the same plan. Source: Kommo, how you pay |
| Refunds and removing users | NoClutterCRM Cancel renewal in Workspace → Plan; access continues until the paid period ends. With no per-seat charge, there is nothing to recalculate when someone leaves. | Kommo Payments are non-refundable except as set out in Kommo’s refund policy, and disabling or removing a user does not automatically reduce billing. Source: Kommo, refunds and removing users |
| NoClutterCRM The official WhatsApp Business API, on your own WhatsApp Business account. Meta bills its message fees to you directly; we add nothing to them. | Kommo Official WhatsApp API on every plan (1 number on Base, 3 on Advanced, unlimited on Pro). Kommo says it adds no message fees; Meta bills you directly. Source: Kommo, whatsapp | |
| AI replies to leads | NoClutterCRM An AI agent replies on WhatsApp and website chat from the sources you approve, checks prices against them and hands over to a person. Replies count against the plan’s automated-reply allowance; at the limit, AI pauses and tells you. | Kommo The AI agent needs Advanced or higher for new customers. It uses about 15 credits per reply from a per-seat monthly pool, stops replying when credits run out, and extra packs start at $29 a month with a three-month minimum. Source 1: Kommo, ai replies to leads Source 2: Kommo, ai replies to leads |
| Phone calls | NoClutterCRM Ordinary phone calling is not available right now. WhatsApp calls can be answered and placed from the conversation, and call recordings you upload are transcribed, summarised and reviewed against your written sales process. | Kommo Calling comes from third-party VoIP integrations, billed by that provider. We did not find native call transcription or AI call summaries in Kommo’s documentation. Source: Kommo, phone calls |
| NoClutterCRM Connected mailboxes for one-to-one email, plus built-in email campaigns with unsubscribe and suppression handling, counted in recipient-emails. | Kommo Two-way email sync on every plan and stage-triggered emails on Advanced. We did not find a native email-campaign builder; Kommo documents Mailchimp and ActiveCampaign integrations for that. Source 1: Kommo, email Source 2: Kommo, email | |
| Broadcasts and booking | NoClutterCRM WhatsApp and email campaigns, and booking pages, are part of the workspace rather than a higher tier. | Kommo WhatsApp broadcasting needs Advanced or higher. One booking calendar is on every plan; booking pages and the AI booking agent are on Pro. Source 1: Kommo, broadcasts and booking Source 2: Kommo, broadcasts and booking |
Kommo details are taken from its public website on 17 October 2026. Prices are list prices before tax and may differ by region, billing term or promotion. NoClutterCRM plan prices and allowances are on the pricing page. Spotted something out of date? Email support@nocluttercrm.com and we will correct it.
Where Kommo is the better choice
A mature messenger CRM with reach we do not have.
More messaging channels
Kommo connects Instagram, Facebook pages, Telegram and TikTok alongside WhatsApp, with Instagram comment-to-DM and story-mention automation. We cover WhatsApp, email and website chat only.
Source 1: Kommo, more messaging channels Source 2: Kommo, more messaging channels Source 3: Kommo, more messaging channelsSalesbot
Its no-code bot builder can run scheduled or behaviour-triggered flows and set tasks. If you want to design every branch of a conversation yourself, that is a strength, not clutter.
Source 1: Kommo, salesbot Source 2: Kommo, salesbotYears of maturity
Kommo, formerly amoCRM, has been building for more than a decade, with a marketplace of integrations, a REST API and WebSDK, and mobile apps on every plan. We are a young product without native mobile apps.
Source 1: Kommo, years of maturity Source 2: Kommo, years of maturity Source 3: Kommo, years of maturity Source 4: Kommo, years of maturityLocal partners in Latin America
Kommo has localized sites, resellers and Brazilian real billing for Brazil. We are built for the US and UK first.
Source 1: Kommo, local partners in latin america Source 2: Kommo, local partners in latin americaAd audience sync
Pro includes audience sync to ad platforms, including Google Ads, plus the Meta Conversions API and TikTok ad event tracking for attribution.
Source 1: Kommo, ad audience sync Source 2: Kommo, ad audience sync Source 3: Kommo, ad audience sync Source 4: Kommo, ad audience syncWhere NoClutterCRM is different
One workspace for chats, email and call review.
Kommo is strongest inside messengers. We put the WhatsApp conversation, the email campaign and the call review on the same contact, with an AI agent that learns from your material instead of a flow you draw.
Sales call review
Upload a recorded sales call and get a transcript, a summary and feedback against your written sales process.
Read moreEmail campaigns
Send email campaigns from the CRM with suppressions handled, rather than syncing lists to a separate tool.
Read moreAI knowledge base
Teach the AI from your website, price list and FAQs instead of mapping every branch of a bot.
Read moreMoving from Kommo
Your contacts move in a file. Your number needs a plan.
-
1
Export your Kommo contacts to CSV and arrange them in our import template, which carries names, phones, companies, tags and consent.
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2
Plan the WhatsApp number move: a Business API number connects to one provider at a time, so it has to be released from Kommo first.
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3
Teach the AI your prices and FAQs, and run it in suggest mode until you trust its replies.
FAQ
Before you decide
Is the AI agent extra on top of the plan?
No credit packs. AI replies come out of the automated-reply allowance in your plan. When the allowance is used, AI pauses with a notice and your team can keep replying by hand.
Can I leave mid-term?
Paid plans renew monthly, so cancelling stops the next renewal. Your records and exports remain available. Kommo’s minimum term is six months, with no monthly payment option.
Source 1: Kommo, Can I leave mid-term? Source 2: Kommo, Can I leave mid-term?Does NoClutterCRM support Instagram DMs like Kommo?
Not today. If Instagram or Telegram is where most of your sales conversations happen, Kommo covers that better.
Source: Kommo, Does NoClutterCRM support Instagram DMs like Kommo?WhatsApp and email on one contact, billed monthly.
Connect your channels, teach the AI your prices, and compare it with what you run today.
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Kommo is a trademark of its owner. NoClutterCRM is not affiliated with, endorsed by or sponsored by Kommo. This page is our own comparison, based on public information checked on 17 October 2026.