WhatsApp campaigns Campaigns
Send it. Then stay close.
Plan eligible WhatsApp outreach and continue the replies in your CRM.
- For teams sending eligible customer updates through WhatsApp
-
1
Prepare Review
Eligible audience + approved template
-
2
Deliver Send
Schedule or launch through the ready number
-
3
Continue Follow-up
Review recipient status and customer replies
WhatsApp campaigns · attached to the contact it belongs to
Connects with
- WhatsApp — Reply to enquiries on the official WhatsApp Business Platform.
Why this exists
Run a deliberate WhatsApp outreach workflow with the audience, template and follow-up visible to the team.
The clutter
“Delivered” tells you the message arrived. It does not tell you what to do next.
A customer may reply with a question, ask for a call or show interest in an offer. If the campaign report and sales conversation live apart, the representative must rebuild the context before following up.
Today
- Delivery reports in one tool, replies in another.
- Interested replies with nobody assigned.
- Opt-outs tracked by hand, if at all.
With NoClutterCRM
- Prepare the message and audience
- Control the sending workflow
- Review delivery and replies
In practice
Your campaign can feed a conversation the sales team can act on.
Three moves, in the order your team already works in.
-
1
Connect the sending number and prepare an approved template.
-
2
Select eligible recipients and review the campaign.
-
3
Launch or schedule, then follow up on replies.
Walk through an example
IllustrationHandle the interested reply after a service announcement.
Send a relevant update to contacts eligible to receive it. A recipient asks for more information. Review the campaign and customer context, answer the question, and create the appropriate sales follow-up rather than treating delivery as the end of the job.
What it does
Move from recipient status to customer follow-up.
Prepare WhatsApp campaigns from an eligible audience and approved templates, then inspect delivery and handle replies in your CRM. Keep the outreach connected to the relationship it starts.
Prepare the message and audience
Choose an appropriate template and eligible contact audience. Provider template approval and recipient permission remain prerequisites.
Control the sending workflow
Prepare and schedule the campaign using the available controls. Review readiness before launch and pause the campaign when necessary.
Review delivery and replies
Inspect recipient delivery status and continue customer replies in the CRM. A delivered message is not the same as a response or a won deal.
Where we draw the line
Review the audience, template and sending readiness before launch or scheduling. After sending, inspect recipient delivery and continue customer replies in the contact workspace. Campaign delivery remains distinct from replies, qualified opportunities and won deals.
Before you start
Questions worth asking first.
Availability
Requires a ready WhatsApp provider connection, approved templates where required and eligible recipients. Provider messaging charges apply.
Still unsure? Ask us directly.
Can imported contacts be broadcast to immediately?
Importing contacts does not establish marketing permission. Eligibility, suppression and provider rules still apply before sending.
How do we get started?
Request private-beta access and tell us how your team sells today. We will walk through whether WhatsApp campaigns fits that workflow, which connections it needs and what to set up first.
Does this work with the rest of the CRM?
Yes — that is the point of it. WhatsApp campaigns shares the same contacts, conversations and deals as every other part of the workspace, so work recorded here is visible to whoever picks the customer up next.
Who on the team can use it?
Anyone whose role allows it, once WhatsApp campaigns is enabled for the workspace. Access follows your enabled features and each member’s permissions, and — if you run more than one brand — their brand and mailbox memberships. A feature that is switched off does not appear in the sidebar at all.
Plan the reply path for your next WhatsApp campaign.
Request access to discuss your number, approved templates and recipient eligibility before planning a send.
Private beta · Invite only